AV Support

AV Support

To help and support you and your teams we offer a Premier Plus Service agreement which is charged per room per annum, we at least recommend this for 12 months following an installation to allow your teams to be supported for a year and familiarise themselves with the equipment and experience themselves with troubleshooting:

Manufacturer’s warranty process advice

Contact via telephone, email, video for technical support between 08.00 and 18.00 GMT

Assistance with return for repair or replacement

Advanced parts replacement for all video conferencing solutions

Remote video conference training

Control system programming support

Video conference software upgrades/updates

Maintenance visit

24 Hour video conference test facility

On-site engineering resource

Technical support remote access

FAQs

[ultimate-faqs include_category=’av-video’]

Case Studies

Costain – Worle

Working with the client (Costain) and the Principle Contractor (Midas) we designed and installed two local area networks in each building consisting of circa 550 […]

Costain – A19 Highways

Working with the client Costain, we designed and installed a Cat5e network consisting of circa 250 networks sockets all terminated back to 42U comms racks […]

Contact Us

Our team is happy to help with any AV enquiries. Contact us using the form or by phone and we will get back to you as soon as possible.