Telecoms Support

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To help and support you and your teams we offer tailor made maintenance agreements for your business. We recognise every business is different and therefore has different demands of a phone system and required cover.

Following any new installation, we recommend a 12 months support and maintenance cover to allow your teams to be supported for a year.

This also enables them to familiarise themselves with the equipment, programmable features and experience how all troubleshooting of all handheld that is carried out by our team.

Cover can include:

Remote and onsite training

Remote and onsite programming

Remote software upgrades

Manufacturer’s warranty process advice

Assistance with return for repair or replacement

On-site engineering resource

Technical support

Maintenance visit

FAQs

Business Telephones FAQs

When I move to Business Comms, can I keep my existing BT number?

Yes you can.

Will there be any disruption to my service?

We will try to minimise the impact on your business operations. In addition, our team is able to carry out works on the weekends.

How long does it all take?

This is dependant on the type of works required and the complexity of the project. Customers are made aware of lead times before work commences.

I have a fault on my phone line, what do I do?

Call us on 0203 4188039 or 01252 617116

Do I have to change the way I use the phone? Or do I need to buy any equipment?

No.

I need a new line installing, what information do you require and who do I contact

Contact us on 0203 4188039 or 01252 617 116 or email us your requirements and we will be able to assist you and also give you the questions that you need to answer.

Discover more ways in which we can help

Contact Us

Our team is happy to help with any Telecoms enquiries. Contact us using the form or by phone and we will get back to you as soon as possible.

Telecoms Support