Case Study: Festival Place

Design, supply and install a ShopWatch Two-Way Radio System

Festival Place is a 1.1m sg ft shopping centre situated in the centre of Basingstoke. It houses over 140 big brand stores plus 20 restaurants and cafes and a 10-screen multiplex cinema.

Our client is the Festival Place security team but this is in conjunction with the Shopwatch facility provided to many of the stores and other outlets. Shopwatch enables store staff to contact the security control room directly should any problems occur.

The Challenge

Festival Place is a large multi-level structure comprising multiple stores, carparks, and other facilities. Radio coverage is required by the security staff to ensure the security and safety of visitors to the centre.

In addition to the public areas, there are goods in and service locations for which radios coverage is also required. This presented specific challenges which required careful planning and design to achieve full radio coverage.

The Solution

Festival Place

The security team has been provided with Motorola UHF digital radios. The managers and team leaders have DP4800 display radios and the team members DP3400 non-display radios. These radios are being upgraded to the latest Motorola radios when required. Within the Control Room are several Motorola Base radios.

The stores and other venues who are members of the Shopwatch scheme are provided with DP3400 radios.

The whole radio operation is supported by a two repeater Motorola Capacity Plus system using a combination of the latest SLR5500 and the legacy MTR3000 repeaters. In addition, a direct mode fallback channel has been provided to ensure communication should the primary system fail.

Coverage throughout the complex is provided by a distributed antenna system using several different antenna types in various locations.

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